NHS Blood and Transplant People First


We have policies and supportive tools available to all employees to assist in their health, well-being and regular attendance at work. We value the contribution our employees make to our success and high attendance levels are vital to us continuing to achieve high levels of performance. The Attendance Policy should be used to:

  • Support employee attendance
  • Manage short term and long term sickness
  • Manage unauthorised absence from work

For information on other types of time off work, such as time off work for medical appointments, special leave, annual leave etc, refer to the Time off Work section.

For information regarding Occupational Health, refer to the Occupational Health pages section.

Attendance Case Management Support

Attendance Management Case Support is now available to managers from HR Direct.

Registering a Long-term sickness case:

If you have a member of your team that has been absent for 28 days OR have indicated that they will be absent for this period of time, please register the employee case with HR Direct.

Tell us:

  • the employees name
  • if you are in regular contact with the employee (frequency)
  • reason for absence/condition
  • likely return date (if known)
  • if an Absence Support Meeting has taken place 

Don’t forget to include details in the ‘How we should contact you’ box, so that an HR Advisor may contact you to discuss the case with you.

Registering a Stage 3 sickness case:

If you have a member of your team who has triggered  Stages 1 and 2 of the Attendance Policy and/or their episodes/pattern of sickness is unsustainable then you will need to register your proposed Stage 3 sickness case with HR Direct prior to proceeding to stage 3 panel.

Tell us:

  • the employees name
  • date of stage 1 meeting (if applicable)
  • date of stage 2 meeting (if applicable)
  • is the employee currently absent
  • likely return date (if known) 

Alternatively, you may register the case by phoning HR Direct on (0117) 3227700 

Please see below for more details on the Attendance Case Management support, who is involved and how to access this service.

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